This contractual warranty applies only to products manufactured by elem6 s.r.o. and their original accessories included in the commercial packaging.
This voluntary manufacturer's warranty is provided free of charge by the company elem6 s.r.o. with its registered office at Braškovská 308/15, 161 00 Prague 6, Czech Republic.
The company elem6 s.r.o. guarantees to the purchaser that the product will be free from material and production defects under normal use during the warranty period. Unless otherwise stipulated by the relevant legal regulations, the warranty is provided for a period of two years from the date of the first purchase of the product by the purchaser. In the case of rechargeable batteries, the warranty on the functionality of the battery is two years and the warranty on its capacity is six months.
This manufacturer's warranty does not exclude, limit or suspend any rights, including statutory warranties, that the consumer may have under applicable law.
If a defect covered by this warranty is discovered during the warranty period and a legitimate claim is made against elem6 s.r.o., elem6 s.r.o. will handle the claim in one of the three ways listed below. You can indicate your preferred method of resolution on the claim form, but the final method will be chosen by elem6 s.r.o. in accordance with applicable legal regulations.
To make a warranty claim, the purchaser must fill in the claim form at https://www.elem6.com/download/reklamacni_formular_en.pdf.
Please send your complaint together with the filled RMA form to one of the following addresses:
(Always state the ID 10966 on the shipment. Otherwise, the shipment will not be delivered.)
elem6 - zNemecka.eu - ID10966
Tel.: +49 1 799 871 329
W celu zgłoszenia urządzenia do reklamacji kliknij TUTAJ.
* Uprzejmie informujemy, że z dniem 31.12.2021 zakończyliśmy współpracę z serwisem Tech Foto.
Od dnia 1.1.2022 naszym autoryzowanym serwisem jest FIXIT SA (email@example.com, +48 13 492 61 05).
Unless otherwise specified by elem6 s.r.o., this warranty applies only to elem6 s.r.o. products that are exclusively distributed by elem6 s.r.o.
The warranty also does not apply to:
Before sending the product to an authorised service centre, it is recommended that the customer back up all their user data from the product. This user data will be deleted from the product during service procedures without the right to compensation.